Reference

Our Legal Terms for Indonesian Accounts

olx17 link operates under a clear legal framework designed for the Indonesian market — covering account rights, data handling, and your relationship with our platform where local law…

Jurisdiction-Aware PolicyDANA, OVO, GoPay, QRIS CoveredAccount Rights DefinedData Retention PolicyContact Path Included
olx17 link Our Legal Terms for Indonesian Accounts
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a legal question, a data access request, or a dispute related to your olx17 link account, our compliance team is reachable through three…

Live Chat Support Reach our compliance team via live chat on olx17link.
Email — Legal Department Send formal legal requests, data access inquiries or account dispute notices to our legal…
In-Account Support Ticket Log into your olx17 link account, navigate to Account Settings, then choose 'Submit a…
HOW WE HANDLE DATA

Inside olx17 link Data and Account Security

We apply strict data-handling standards across every layer of your account — from the encryption protecting your QRIS payment session to the retention schedule we follow when you close an account.

End-to-End Encryption

Every transaction you complete — whether via DANA, OVO, GoPay or QRIS — is encrypted in transit using TLS 1.2 or higher. Your payment credentials are never stored on our servers in plain text.

Cookie Policy

We use session cookies to maintain your login state and analytics cookies to improve page performance. You can review and withdraw consent for non-essential cookies at any time through the cookie settings panel on olx17link.xyz.

Data Retention Schedule

Account records are retained for a period required by applicable Indonesian financial regulations — typically five years after account closure. After that period, personal data is anonymised or deleted in accordance with our internal data lifecycle policy.

Account Security Controls

Your account dashboard includes two-factor authentication via SMS OTP, login-history review spanning the last 30 sessions, and a one-click remote logout covering all active devices — useful if you share a device.

Your Right to Access and Correct

You may request a full export of the personal data we hold on your account at any time. Corrections to incorrect data — such as a misregistered phone number or email address — are processed within three business days of your request.

Who to Contact for Data Requests

All data subject requests go to our legal email channel or via the in-account ticket system. Include your registered account ID and the specific data category you are enquiring about to speed up verification and processing.

Your Legal Questions About Your Account

These are the questions our compliance team hears most often from Indonesian account holders. Each answer reflects the current operative policy on olx17link.xyz — if your situation is not covered here, use the in-account ticket system to file a specific query.

Yes — access to certain account features, game categories and payment methods depends on local law. We display feature availability based on your registered region, and some options may be restricted where local law permits or prohibits their use.

Log into your account, go to Account Settings, and select 'Request Data Export'. You can also email our legal department directly. We process all data access requests within 14 calendar days and deliver a structured file to your registered email address.

You may request deletion of personal data not subject to mandatory retention under Indonesian financial regulations. We will confirm which data can be deleted immediately and which must be retained for the legally required period before anonymisation.

Transaction records linked to DANA, OVO, GoPay and QRIS payments are retained for up to five years after account closure, as required by applicable Indonesian financial law. After that period, records are anonymised in line with our data lifecycle policy.

Submit a formal dispute notice via the in-account ticket system or legal email channel. Our compliance team acknowledges disputes within 24 hours on business days and targets resolution within 14 calendar days, escalating to senior review if needed.

The core terms apply to all registered accounts in Indonesia, including those in Denpasar. Feature availability within those terms may still vary by region because access to specific services depends on local law and payment-provider coverage in each area.

We notify you by email to your registered address and display an in-account banner whenever terms are updated. Continuing to use your account after the update date means you accept the revised terms; you can always contact support if you have questions.