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What You Need to Know About Our Terms

When you open an account with olx17 link, you're agreeing to the rules that keep your account secure and our platform fair for everyone.

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olx17 link What You Need to Know About Our Terms
REACH OUR TEAM

Contact Us About Terms or Account Issues

Live Chat Our support team answers live chat messages during business hours on the platform.
Email Support Send questions to our support email for detailed responses on terms interpretation, data requests…
In-App Help Every account page includes a Help section linked to our terms summary.
YOUR DATA & SECURITY

How We Handle Your Information

Data Encryption

All login credentials, payment methods and account activity are encrypted end-to-end. We do not share your DANA, OVO, GoPay or QRIS details with third parties beyond what payment processors need to clear your transaction.

Account Verification

When you withdraw, we verify your identity and linked payment method to prevent fraud. This may take up to 10 minutes. We keep no unnecessary copies of your ID or payment proof after verification is complete.

Session & Cookie Policy

Your session expires after 30 minutes of inactivity for security. Cookies track your login and preferences only; they do not profile you across other sites. You can clear them anytime in your browser settings.

Data Retention

We keep account records and transaction history for as long as your account is active, plus 12 months after closure per Indonesia payment regulations. You can request account data export or deletion at any time via our support channel.

Third-Party Access

We share account data only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-detection services to protect you. We never sell or broker your information to marketers or data brokers.

Policy Changes

If we update these terms, we notify you by email and in-app at least 14 days before they take effect. Continued use of your account after that date means you accept the new terms.

Frequently Asked About Our Terms

Yes. Our terms are part of account creation — you confirm you've read them during signup. They cover account conduct, payments, data handling and support channels. You can review them anytime in your account settings or here on this page.

Violations like sharing your login, attempting fraud or using the account for unlawful activity can result in account suspension or closure. We'll notify you of any breach. You can appeal via our support email within 7 days with evidence that you've corrected the issue.

Yes. Close your account anytime in your settings. Any remaining balance is returned to your linked payment method (DANA, OVO, GoPay or QRIS) within 3 business days. After 12 months, we delete your personal data unless required by law to retain it.

We never store your full payment credentials — only a token from the processor. All transactions are encrypted and verified in real-time. Our fraud system flags unusual patterns. If an unauthorized transaction occurs, report it immediately via live chat.

Contact our support team with a data export or deletion request. We provide a complete account record (history, balances, activity) as a downloadable file within 10 business days, or delete everything except records legally required by Indonesia payment law.

We update terms occasionally to reflect law changes or platform improvements. You'll receive email and in-app notice at least 14 days before any new terms take effect. Continuing to use your account means you accept the updated terms.

These terms cover account operation, payments and data. Specific rules for games, withdrawals from certain tables (like Speed Baccarat or Great Rhino), and any promotional offers are posted separately in each lobby section and your account dashboard.

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